Steaming Stone Spa

is:

• Brian L. Polzin, Wisconsin Licensed & National Certified Massage Therapist offering Massage, Steam & Stone Therapies since 1995
• a DaySpa offering Massage Therapy, Chiropractic Care, Skin Care, Waxing,  Reflexology, more
• a collection of complementary service providers: Massage Therapists, Chiropractor, Estheticians
  
• a location in the Portage County Business Park – Lower Level of the Portage County Bank

Phone: 715-345-2777

Email: info@steamingstone.com

Address: 5417 Vern Holmes Dr #3  -  Stevens Point, WI 54482

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Steaming Stone Spa offers: massage and bodywork, chiropractic care, skin care, waxing services and more. We offer a setting of complementary professions in an environment that is beneficial to our clientele as well as to the providers offering their services. The skilled team of service providers at Steaming Stone Spa are each their own business entity; leasing space, offering their unique services, and pricing according to their demand, education, and experience. Each service provider receives 100% of their set price for every service they provide and gratuities are much appreciated, but left to our clients discretion. Our menu of services will fluctuate with additional staff or staff member’s continuing education resulting in a new service added to his or her repertoire.

WINTER Disclaimer: For the safety of our Clients and Service Providers, we reserve the right to call and cancel or reschedule appointments during severe weather producing dangerous driving conditions.

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Refunds, Cancellations, and No Shows:

All refunds are handled on a case by case basis. All service providers at Steaming Stone Spa are Independent Contractors and separate business entities, therefore the refund policies may be different than listed here. Please contact your therapist directly.

General Refund Policy: Steaming Stone Spa will not issue any refund on any service where client leaves the premises after the time of service and contacts the business after the fact. The time for any kind of complaint about a service given is during the checkout procedure when the therapist can directly handle your complaints or concerns. Steaming Stone Spa will not issue any refund on any product sold unless it is for identical exchange due to defective packaging (i.e. defective lotion pump). In the rare instance Steaming Stone Spa deems some refund for product is in order (i.e. no longer carrying product that is defective), only credit towards product selling technician’s services will be issued (ex. product price ‘off” the price of massage with seller of product). No refunds for cash. No refund will be considered for any reason after 10 days.
Cancellation Policy:
Please allow a minimum of 48 hours for cancellation via online scheduling system. Please call 715-345-2777 if canceling with less notice. By booking your appointment online, you are committing to the scheduled time and will be expected for your appointment.
No Show Policy:
If you fail to show for your appointment as expected, you will be charged 50% of the service, or if you notify us of a cancellation with less than 24 hours notice, you will be charged 30% of the service to compensate for lost wages of your scheduled service provider if we are unable to fill your reserved time slot. Please notify us immediately if you will not be able to make your appointment time.

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